There’s nothing more important than good communication when building a custom home.
When you know your needs will be acknowledged and addressed promptly, it can make the difference between your building project being a smooth ride or an anxiety-ridden nightmare.
The key is to have a system in place that fosters an environment of open dialogue and clear updates. You can’t rely on ad-hoc communications. Instead, you need a systematic process to ensure consistency and avoid critical oversights.
With clear protocols in place (including predefined steps, regular updates, budgets, and scheduled check-ins), both parties understand their roles and responsibilities. This ensures important decisions are made in a timely fashion and with the right information to…
Prevent Costly Errors and Delays
An online project management platform can help with the communication flow.
Centralising all aspects of the process with real-time updates and direct messaging capabilities ensures that every stakeholder stays informed and engaged throughout the construction process.
Personally, we use Buildertrend.
Far more efficient than emails and phone calls, it’s a robust system for documenting every interaction and transaction within the project so you avoid the pitfalls of verbal agreements or handwritten notes – which are prone to being lost or misinterpreted.
Whether it’s a change in the design, an upgrade in materials, or adjustments in the timeline, every detail is logged and easily accessible to both the builder and the client.
With all project-related information stored in one central location, this level of documentation fosters transparency and accountability. It ensures both parties are always on the same page regarding project specifics and eliminates the clutter and confusion that often accompanies the use of multiple platforms for different aspects of project management.
With Buildertrend, you can quickly find updates, view upcoming tasks, and review past communications. This saves you time and makes the management of the construction project smoother and more user-friendly.
For instance, let’s say you decide to add extra power points after the initial plans are finalised.
By making the request through Buildertrend, the platform not only records this change but also tracks its implementation, providing updates until completion.
Similarly, you can view photos of the construction progress, check the latest site conditions, and monitor financial transactions such as invoices and payment schedules.
This real-time visibility into the project ensures you remain informed and involved throughout every step.
And of course, you can still call us for a chat and send an email!
Client Portal + Dealing With an Owner-Builder = The Key to a Smooth Build
When dealing with an owner-builder, the stakes of communication are higher, as they are directly responsible for compliance and quality assurance.
Combine this with a robust communication system like Buildertrend, and you’ll eliminate a large percentage of the stress and anxiety from the process by avoiding the common pitfalls associated with traditional construction communication methods.
Of course, this is just the tip of the iceberg. That’s why I’ve created this comprehensive guide for you to download.
